ATTENTION DISH SUBSCRIBERS: DISH Network is undergoing a small series of satellite and transponder swaps during the month of August. As a result, some of our subscribers may be subject to a temporary interruption of service on select channels. The most common problem that will arise with this swap will be channels missing from the GUIDE.
If your property falls under this list please complete the following QAM scan with your properties scan range.
*See below chart for instructions on preforming a QAM scan.
| PROPERTY NAME |
SCAN RANGE |
AMERICAN TOBACCO |
57-633 |
AVONDALE |
57-675 |
CHESTER VILLAGE GREEN |
57-633 |
COLONY VILLAGE |
303-861 |
DALEVILLE |
267-861 |
DERBY RUN |
57-645 |
DILL BUILDING |
57-633 |
GOOSE CREEK |
201-861 |
MERIDIAN HARBOURVIEW |
225-861 |
MERIDIAN OBICI |
309-861 |
MIDTOWN AT TOWN CENTER |
297-861 |
TALLWOOD |
57-675 |
THE SQUARE |
309-861 |
WHITE OAK |
57-633 |
QAM SCAN INSTRUCTIONS: |
Step 1: Press the Menu button on your DISH remote. Your main menu will pop up. |
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Step 2: Select option #6 “System Setup” |
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Step 3: Select option #1 “Installation” |
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Step 4: Select option #1 “QAM Setup” |
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You will see your receiver’s tuner inputs listed on the screen.Your scan range should be two different numbers. These numbers (if not the same as what is listed in the chart above) need to be changed to the numbers listed in the form above that matches your property name.For Example: If your scan range states from 57 to 609 and needs to be from 237 of 861, highlight the box that has the incorrect number and change it by typing in “237” and “861”
Once the scan range has been corrected, select the button that says “Scan” to perform a QAM scan. |
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This scan can take up to 1 hour to complete. |
Once your receiver has finished its scan, press the “View Live TV” button located above the yellow and blue buttons in the middle of your remote control. |
Let the receiver acquire signal. The receiver may take up to 5 minutes to acquire signal. |
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Let the program guide download. The program guide may take up to 10 minutes to download. |
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If you are still experiencing issues after completing these steps, please call TELCOM Systems at (757)-216-6800. |
